Product Warranty

What we stand behind, for how long, and exactly what falls outside it - written plainly so there are no surprises at claim time.

Warranty Coverage

Product Warranty Terms and Coverage

The body is built to outlast the electrics, so the two carry different terms. Cover applies to the original purchaser and is not transferable.

Cooler Body

10 yearscabinet life

Structural integrity against rust, corrosion and manufacturing defects.

Motor & Electronics

1 yearfrom purchase

Motor failure from internal faults, and faulty control panels or wiring.

Inclusion & Exclusion

What Is In, and What Is Not

Covered

  • Structural integrity against rust, corrosion and manufacturing defects
  • Motor malfunction caused by internal failure
  • Faulty electronic control panels or wiring
  • Corrosion and rusting under normal operating conditions

Not covered

  • Normal wear on cooling pads, fan blades and filters
  • Damage from improper installation, mishandling or misuse
  • Unauthorised repairs or modifications
  • Power surges, poor water quality and accidental damage
  • Cosmetic damage such as scratches and dents
Warranty Claim

Three Steps From Fault to Fix

01

Raise the claim

Call customer service with your purchase receipt and a description of the fault.

02

Technical inspection

Our engineer inspects the unit and confirms whether the fault is covered.

03

Repair or replace

Approved repairs and replacements are carried out at no cost to you.

Service and warranty helpline

+91 63530 96801

The warranty document issued with your quotation or invoice sets out the exact cover for your order and takes precedence over this page. Full terms are in our Terms and Conditions.